Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

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  • Mark M.04-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    I am fairly handy. When I can't figure out an issue, or a repair is above my pay grade, I bring it to the professionals at Gervais Volkwagen - and I am Never Dissapointed. :)

  • Rick M.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Mary G.04-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fine

  • Wilson O.04-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I gave a 5-star rating because the service was exceptional from start to finish. The staff was professional, the repairs were completed quickly, and the clear communication about costs made me feel valued. Keep up the great work!

  • Wilson O.04-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I gave a 5-star rating because the service was exceptional from start to finish. The staff was professional, the repairs were completed quickly, and the clear communication about costs made me feel valued. Keep up the great work!

  • Kellie P.04-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Liliana A.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jose S.04-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Because Kevin was very understanding of my need.

  • Sharon Q.04-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Victor R.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Awful experiment will never go back. Forcefully was told to pay for work that I was not consulted with prior awful.