Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

Models
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  • Tara D.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Charlene K.09-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Always great customer service

  • Evan C.09-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Thorough efficient and I’m glad they reminded me of replacing my wipers

  • Timothy F.09-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    The full cost of the service was made clear.

  • Christopher M.09-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The link that was texted to me doesn't update letting me know what the current status is of my car.

  • Keith J.09-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Natalia B.09-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Derek L.09-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Manny R.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great service and good communication

  • Vanessa M.08-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2023