Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

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  • Michael B.06-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was done on time and the staff was friendly. Wifi and coffee was decent too.

  • Brendan L.06-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jessica S.06-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Best customer service ever!

  • Yvonne R.05-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Michael M.05-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The issues with my new car were resolved quickly and throughly. The 5 day wait was to fit my schedule, they could have gotten me in earlier.

  • Mary G.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Oil change in a timely manner

  • Ann B.05-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Speed and accuracy

  • Sara M.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The Service Department is AMAZING. The representatives walk you through every step of the service and discuss various options related to the repairs needed.

  • Daniel M.05-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service representatives were courteous, professional, and informative. The work was done earlier than they had estimated, which was great. Keep up the great work!

  • Michelle L.05-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The sales personnel were wonderful to work with and extremely friendly and accommodating.