Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

Models
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  • Bradley B.07-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Nick in service was excellent

  • Megan C.07-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Vanessa M.07-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    They provide excellent service

  • William S.07-01-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    Since purchasing my vehicle in 2022, I've had a consistently positive experience with Gervais VW. The service dept has always been great.

  • Farzad S.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Erik C.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great speedy service and kept me informed

  • Holly C.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good communication and car was ready when it should have been

  • Christopher B.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Liliana A.06-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Bruce W.06-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023