Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

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  • Leonard R.07-24-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I picked up my vehicle Sat Around noon, Just spent 1080 thousand dollars . The car was absolutely COVERED WITH CONSTRUCTION DIRT AND DUST.I KEEP MY CAR IN SHOW ROOM CONDITION. I was very disappointed no body was concerned.

  • Laura L.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service desk guy was great.

  • Liliana A.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kevin B.07-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Quick. No hassles. Very professional. Easy transaction that was fair all around

  • Liliana A.07-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Emily L.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Service with a smile

  • Lisa B.07-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service and they were able to complete everything in one visit.

  • Mary G.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Kept me informed

  • Richard H.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Everything was done promptly and professionally. I enjoyed my interaction with the staff

  • Edward B.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The Service team is very hard working.