6-B Industrial Ave
Lowell, MA 01851
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Overall for the past 5 years I have had great experiences with Gervais VW. They are quick to respond and have taken care of my concerns. There was one issue that required multiple visits but they accommodated me with a loaner vehicle.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
Great service, very kind staff & awesome snacks while waiting
TYPE:ServiceMODEL:PassatYEAR:2018
SERVICE MANAGER Very helpful ,service was done on time and complete.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2018
Fast, Easy, Stress-free
TYPE:ServiceMODEL:TaosYEAR:2023
My car needed a new head gasket and they had my car over two weeks. I did get a loaner but they never communicated with me on the progress. I had to call them to learn they would have my car for another week.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Quick, cut to the chase, one of the best car buying experiences I have ever had. No haggling, no seeking extras when you get to the financing part.
TYPE:ServiceMODEL:AtlasYEAR:2023
The staff did an amazing job with my service. I always know that the price is great and the service will be amazing. Thank you for being there for me and my family. You have amazing staff