Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

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  • Mark M.02-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Bought multiple VW from them and always want them to do any service to complicated to do myself- they are great!

  • Thomas H.02-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Caitlyn A.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My experience was great at VW Lowell. They had a loaner car available for me the whole 2 weeks they were working on my car. I was given updates on the process and everyone was very easy to work with.

  • Elizabeth S.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Kyler B.02-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Polikron S.02-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • James V.02-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Annet N.02-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Because I had to wait for 5weeks to get my vehicle back and no body was communicating to me what is going on

  • Allison F.02-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I made my appt online with ease and received a follownup text snd call. Marcos checked me in and nick followed up upon completion. Status updates also sent via text. Spoke to liliana as well. Everyone was super

  • Pamela C.02-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024