Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Cayce L.03-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Thank you for fitting us in so promptly to get a flat tire changed!

  • Brian T.03-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Maria D.03-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Joel D.03-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Friendly, knowledgeable staff. Timely and transparent work.

  • Rose P.03-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Charlotte N.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    They always provide the best service and they are the friendliest ant most care team you will ever find:

  • Seyla N.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Louis B.02-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    I am a loyal Volkswagen custome for many years. My interaction with Gervais was purchase of my third VW. My experience with Gervais, a new dealership relationship, was outstanding in every way. The price offered was excellent as well as communication and delivery of the car. Every interaction was professional, pleasant with perfect outcome’s.

  • Gignesh P.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The work was done to my expectation and timely

  • Alina S.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I chose to give Gervais VW five stars because they are always considerate of my time and my vehicle. The staff is beyond respectful and welcoming. They keep me informed on my vehicle and I never have to wonder what is going on. Amazing service every time !